TheNewGate Asia Pacific cross-border trade operations in Singapore

One Asia. Gates Open. Borders Don't.

Cross-Border Trade Infrastructure for ASEAN

Import compliance, fulfillment, and marketplace management — without establishing a local entity. The only Japanese-language platform in Singapore.

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The challenge

Every business expanding into ASEAN faces three walls.

Customs & Compliance

IOR in Singapore requires a licensed provider — you cannot import without one. Managing multiple IOR providers across different shipments, each with their own compliance standards and contracts, multiplies the complexity. TNGAP solves this as a single front: one contract, one point of contact, covering a vetted network of certified providers.

Warehousing & Logistics

Cross-border fulfillment requires local warehousing, pick-and-pack operations, and last-mile delivery partnerships. Leasing a warehouse in Singapore starts at SGD 4,000/month with 2-year commitments — before a single order ships.

Marketplace Operations

Shopee, Carousell, and ASEAN marketplaces each have their own listing requirements, fee structures, and language demands. Multi-platform listing management, multilingual product descriptions, and local pricing strategy require dedicated operations teams.

Today, there are zero providers offering Japanese-language import compliance, fulfillment, and marketplace management as a unified service in Singapore. We built one.

Our answer

Cross-Border Gateway

Cross-Border Gateway is a platform that connects you with certified IOR providers — Nippon Express, Dimerco, Kerry Logistics, and more. One contract with TNGAP covers import compliance, export handling, and fulfillment across a vetted network. We handle the complexity; you handle your business.

Our EOR service automates 85% of export documentation within 18 months — from invoice generation to HS classification and NACCS-compatible filing.

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IMPORT —

Certified IOR Network

Network of certified IOR providers. Nippon Express SG, Dimerco, Kerry Logistics — vetted and managed through one TNGAP contract.

EXPORT —

Phased EOR Automation

Phased EOR automation. Document generation, HS classification, NACCS-compatible filing — progressively automated to 85%.

FULFILL —

Partner Network

Fulfillment through our partner network. Pick, pack, ship via Ninja Van and Spaceship across SG and Malaysia.

The ecosystem

Three services. One ecosystem.

Cross-Border Gateway handles your goods. Product Recovery recovers lost revenue. makevi automates your marketplace operations.

Product Recovery

Turn cancelled orders into revenue.

Shopee Japan sellers lose ~5% of orders to cancellations. Those items sit in Singapore warehouses, destined for disposal. We recover them, grade them, and resell locally on Shopee SG and Carousell — returning 20-30% of the value to the original seller. Zero cost of goods. 60-70% margins.

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makevi

Two platforms in one.

makevi EC automates marketplace listings across Shopee and ASEAN. makevi Trade handles EOR documentation, IOR provider matching, and trade compliance — automating 85% of cross-border paperwork within 18 months. Three EC versions: Japan (live), International (June 2026), and Singapore (June 2026).

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TheNewGate Group

Team

570+

professionals in the TNG Group across compliance, engineering, and operations

Offices

offices across Japan supporting cross-border operations (parent company)

First

the only Japanese-language IOR provider in Singapore

Market

SGD 40.5B

Singapore B2C e-commerce market size in 2026

Singapore

Your base in a
SGD 40.5 billion market.

Singapore is the gateway to 680 million ASEAN consumers. We built TheNewGate Asia Pacific Pte. Ltd. so cross-border EC companies can operate here — without establishing their own entity.

Entity

TheNewGate Asia Pacific Pte. Ltd.

Private Limited · 100% foreign-owned · ACRA registered

Operations

CBD, Singapore

Regus CBD (registration) · Spaceship SpaceLabs (fulfillment partner)

Services

3 integrated offerings

Cross-Border Gateway · Product Recovery · makevi

Singapore Managing Director

Toshikazu Muramatsu

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