The Importer of Record (IOR) is the legally responsible entity in Singapore's customs records. Without a locally registered entity, your goods will be held at customs clearance. Our IOR service covers all tiers, so you don't need a local company.
IOR explained · TNGAP
Do you have a local entity in Singapore?
Step 1 of 3
| Feature | Nursery | Entry | Standard | ProTalk to us |
|---|---|---|---|---|
| IOR coverage | SG | SG | SG + MY | SG+MY+TH+VN |
| Sales channels | 1 | 1 | 2 | 4 |
| Account manager | — | — | ✓ Dedicated | ✓ Dedicated |
| Response SLA | 4 biz hrs | 4 biz hrs | Same day | |
| Fulfillment | — | — | Monthly coord. | Full coord. |
| Reporting | Quarterly | Quarterly | Monthly | Monthly + audit |
Exact pricing depends on product category, volume, and target markets.
IOR Cost Estimator
Get a rough indication based on product category, origin, and shipment size. Final pricing confirmed after consultation.
Estimate in 30 seconds, then talk to us — no obligation.
vs. establishing your own Singapore entity: SGD 15,000–30,000 + 3–6 months
Certified carrier network
TNGAP maintains a preferred carrier network. We recommend the best carrier for your route and product type — and we can work with your existing logistics relationship.
Typical Year-1 cost advantage: SGD 8,000–25,000.
Estimate IOR cost →Our IOR service means you pay zero Singapore entity setup costs. No local director fees, no registered agent, no annual ACRA filing burden — all included in your service tier.
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